Answering calls 24/7, including nights, weekends and holidays

24/7 Emergency Drain Cleaning and Sewer Backup Service in Metro Detroit

Sewage coming up through a floor drain, every fixture in the house backing up, or a main line that will not clear? Drain Detectives sends a licensed plumber day or night across Macomb, Oakland and Wayne County to stop the backup and find out why it happened.

Macomb County(586) 296-0036 Oakland County(248) 645-2448

After-hours calls are billed at a higher rate. You approve the price before any work starts.

Quick answer: Yes, Drain Detectives handles emergency drain and sewer calls 24 hours a day, 7 days a week, including holidays, from our shop in Fraser, MI. A plumber diagnoses the problem, clears the drain or main sewer line, and can run a camera to show you what caused it. There is a service call fee that is applied to the work if you go ahead, and after-hours visits cost more than daytime visits.

Signs your drain problem is an emergency

Some clogs can wait until morning. These usually cannot, because they mean the main line is blocked and wastewater has nowhere to go but back into your home.

Sewage from a floor drain

Dirty water rising through the basement floor drain is the classic sign of a main sewer line backup.

Several fixtures backing up

When the tub fills as the toilet flushes, or the sink gurgles as the washer drains, the blockage is past the branch lines.

A toilet that keeps overflowing

An overflow that comes back after plunging often points to a clog or root intrusion further down the line.

Water after heavy rain

Storms can overload the line and push water up through the lowest drain in the house.

Sewer smell indoors

A strong sewage odor with slow drains can mean a backup is building in the line.

Sump pump failure

If the pump has stopped and water is rising in the pit or the basement, it needs attention now.

What to do right now while you wait

Stop using water. Do not flush, shower, or run the washer or dishwasher. Every gallon you send down the drain has nowhere to go.
Skip chemical drain cleaners. They rarely clear a main line clog and can hurt anyone who works on the line afterward.
Keep people and pets away from the water. Sewage carries bacteria. Do not walk through it barefoot.
Move valuables off the floor. Lift boxes, rugs and electronics near the drain if it is safe to do so.
Call us. Tell us what you are seeing and which drains are affected so the plumber arrives with the right equipment.

More detail: what to do if water is coming up from a basement floor drain and why floor drains back up during heavy rain.

What happens on an emergency drain call

Our goal is to get your drains working again and make sure you know why it happened, so it does not happen again next week.

Diagnose the blockage

We find where the clog is and whether it is in a branch line or the main sewer line.

Clear the line

Most backups are cleared with professional drain cleaning equipment sized for your line.

Hydro jet when needed

For grease, scale and roots, hydro jetting scours the pipe walls instead of just punching a hole.

Camera the line

A drain camera inspection shows roots, breaks or sags so you can see the cause yourself.

Repair what is broken

If the line is cracked or collapsed, we handle sewer repair, including trenchless options.

Pumps and flooding

We also repair and replace sump pumps and handle other emergency plumbing like burst pipes.

How emergency pricing works

We keep pricing straightforward so there are no surprises at 2 a.m.

Service call fee. There is a fee to send a plumber, diagnose the problem and quote the repair. That fee is applied to the work if you decide to go ahead.
After-hours rate. Nights, weekends and holidays cost more than daytime service. We tell you that up front.
You approve the price first. No work starts until you have agreed to the price.
No free estimates. A backed-up sewer line cannot be priced accurately over the phone, so we diagnose it in person before we quote.

Emergency drain service across Metro Detroit

We dispatch from 18260 Malyn Blvd in Fraser and cover homes and businesses throughout Macomb, Oakland and Wayne County. When you call, we give you an arrival window based on where you are and how busy the night is.

Not sure whether a backup is your responsibility or the city's? Read who is responsible for the sewer line in Metro Detroit.

Emergency drain cleaning FAQs

Do you really answer the phone in the middle of the night?

Yes. Drain Detectives takes emergency drain and sewer calls 24 hours a day, 7 days a week, including weekends and holidays.

Does emergency service cost more?

Yes. Nights, weekends and holidays are billed at a higher rate than daytime service. We explain the cost before any work begins, and you approve the price first.

Do you give free estimates for emergency calls?

No. There is a service call fee to come out, diagnose the problem and quote the repair. That fee is applied to the work if you go ahead.

How fast can you get here?

It depends on where you are and how many emergencies are already on the board. When you call, we give you an honest arrival window instead of a promise we cannot keep.

Can you clear the line if water is still coming up?

Yes. Clearing the blockage is usually the fastest way to stop water from coming up through the floor drain. Stop running water in the house until we arrive.

Will you show me what caused the backup?

If the cause is not obvious, we can run a camera through the line so you can see roots, breaks or buildup for yourself before deciding on a repair.

Drain backing up right now?

Call the line for your county and a Drain Detectives plumber will help you get it under control.

Macomb County(586) 296-0036 Oakland County(248) 645-2448

Prefer to write? Use the contact form and we will reach out. Read what customers say in our reviews.

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24 Hour Emergency Plumbing Service Call (586) 296-0036 or (248) 645-2448

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Eric Fletcher

I have used them for back ups and then sewer line repair. Fast, affordable and all around pleasant. From Jackie in the office to Tre in the field, top notch service!

Tammy Obrien

James was very professional and a wonderful service person. Kept us informed and let us know of issues that we need to take care of in the spring. We would highly recommend this company. Thank you so much!!!! We would give you 10 stars if we could.

S KB

I had an above and beyond experience with Drain Detectives! I had an issue in my basement, Tre came out the same day, within hours of my call. He identified the issue. Came out a few days later to repair because I was waiting on my insurance company for approval. At the time my insurance said the broken pipe under my concrete basement floor was not covered. I called and spoke with Jackie, she took it upon herself to reach out to my insurance company, and lo and behold it was covered! We had already paid out of pocket for their services. If Jackie hadn’t been persistent like she was we wouldn’t have been refunded what we paid. They did a quick efficient job. Going forward I will recommend Drain Detectives to anyone who is looking for an honest plumber that stands behind their work.

Justin Agacinski

I had a severe blockage in my house's mainline due to tree roots and a metal bolt that managed to get suck in the piping, and they were able to hyrdojet it open in a quick and effective manner. Plumbing has been running better than it has in quite a long time. The price was also completely reasonable given the results. I highly recommend them to anyone in the area in dire need of fixes to your plumbing.

Tiffany McLean

Saturday night our downstairs bathroom starting to have black sludge coming up from the drain! I called Drain Detectives, and they had someone here within 15 minutes!!! He was very courteous and polite!! He had it all cleared up within 20 minutes! Perfect service, in my opinion!!!

Amber Rappley

The gentleman came right out and was very professional and nice. He found our broken pipe and location and was very thorough with giving the estimate and details. Very reasonable priced as well. I would highly recommend. And thank u Jackey for being so kind

Christine Sfair

I have had a difficult sewer drain issue and finally Drain Detectives were able to figure it out. He spent 3 hrs at my house and did not charge me extra.

joe ward

Absolutely Outstanding Service — 5+ Stars! ⭐⭐⭐⭐⭐ If I could give Drain Detectives more than five stars, I absolutely would! I called on a Saturday afternoon with an urgent plumbing issue, and I was pleasantly surprised when a real person answered. Within 45 minutes, Trey was at my door. He quickly assessed the situation, put my mind at ease, and provided a temporary solution so my family could continue using the water until the repair could be completed. When Trey and his team returned to complete the job, the experience went from good to exceptional. They worked efficiently, completed the necessary repairs inside my basement and throughout my yard, and had everything finished by 5pm. They even found a way to get their equipment into my yard without damaging my privacy fence. What impressed me most was the attention to detail. They didn't just complete the job—they cleaned everything up as if they had never been there. They swept and mopped my basement and stairs, cleaned my patio and walkway, backfilled the yard, repaired the basement concrete, and left my property looking fantastic. Trey and his team were professional, punctual, knowledgeable, efficient, and genuinely committed to doing the job right. The price was fair, the communication was excellent, and the workmanship exceeded my expectations. I couldn't be happier with my decision to call Drain Detectives. Whether you have a major plumbing emergency or a routine repair, Drain Detectives should be your first call. Thank you, Trey and the entire Drain Detectives team, for going above and beyond!

G Scott

I called Monday morning about a backed up basement drain and a truck was out that afternoon. They snaked twice and found the main pipe had rusted through. For almost three hours work they only charged a service call and were willing to leave it at $89 if I wanted to go elsewhere. I had them replace the pipe which they did by the end of the next day. The inspector had viewed the company’s work before and assured me they did good work on previous jobs he inspected also. Wouldn’t hesitate to call again.

Stephanie Baker

We had such a great experience with this company. It was 10 PM when we found our basement backing up from the sewer. We called two other companies to come out and help us. Neither company could come out at late notice (and they didn’t want to give us any recommendations on other companies). We finally had to Google a company and found drain detectives. They came out within an hour and solved our problem for the night to get us to a good point. They then returned the next day to complete the project and solve it. We are so grateful for them and we will be returning.